Terms & Conditions

Website use

These Terms & Conditions apply to your use of the public website operated under the name Lilian Pfeiffer, LCSW. By accessing or using the site, you agree to these terms. If you do not agree, do not use the site.

The site provides general information about the practice and a way to make a general inquiry. It is not a patient portal, emergency service, or substitute for an individual consultation.

No professional advice or relationship

Website content is for general educational and informational purposes. It is not psychotherapy, medical advice, legal advice, or advice about a particular family or court matter. Viewing the website, sending a message, or receiving a response does not by itself create a therapist-client, patient-provider, attorney-client, or other professional relationship. Professional services, if offered, require separate arrangements.

Do not use the website or its contact form for urgent or emergency needs. The form and email are not monitored as an emergency communication channel. In an emergency in the United States, call 911 or go to the nearest emergency department. For a mental health crisis in the United States, call or text 988.

Contact form

You agree to provide accurate contact information and to use the form only for a lawful, genuine inquiry. Do not submit protected health information, sensitive clinical or legal details, another person’s confidential information, or unlawful, abusive, or harmful material. The form is not a secure patient portal and is not intended to create a confidential clinical communication.

Sending an inquiry does not guarantee a response, appointment, or availability of services. Contact-form messages are routed to the practice’s email provider for review and response.

Acceptable use

You may not use the site to break the law, interfere with its operation, probe or bypass its security, introduce malicious code, or collect information from it through automated means in a way that disrupts the site or violates applicable law. Access may be limited when reasonably necessary to protect the site or its users.

Website content and third-party links

Unless otherwise noted, the website’s original text and branding are presented by Lilian Pfeiffer, LCSW. You may view and use the site for personal, noncommercial purposes. You may not reproduce or commercially exploit site content without prior permission, except where applicable law allows.

The site may link to third-party websites or services. Those resources are not controlled by the practice, and their content, availability, and privacy practices are their own. A link does not imply endorsement.

Availability and disclaimers

The website is provided for general informational use. To the extent permitted by applicable law, the site is provided without warranties of any kind, whether express or implied. The practice does not guarantee that the site will always be available, uninterrupted, current, or error-free.

To the extent permitted by Florida law, Lilian Pfeiffer, LCSW will not be responsible for indirect, incidental, special, consequential, or punitive damages arising from or related to your use of, or inability to use, this website. Nothing in these terms excludes or limits liability that applicable law does not allow to be excluded or limited.

Governing law and updates

Florida law governs these terms, without regard to its conflict of law rules, except where another law must apply. These terms may be updated as the website or its services change. The date at the top of the page identifies the latest revision. Continued use of the site after an update means you accept the revised terms.

Contact

Questions about these terms may be sent to lilianpfeifferlcsw@gmail.com.